Welcome!
ALERT ATTENTION ⚠️
The iLab support portal will undergo scheduled maintenance on Tuesday, March 31, from 6:00–7:00 AM UTC.
During this one‑hour window, the portal may be temporarily unavailable for submitting or viewing requests. Email support will remain available during this time.
For urgent requests, please email us at ilabsupport@agilent.com and include “URGENT” in the subject line. All other inquiries will be addressed promptly once services are restored.
Thank you for your understanding.
BASS is a flexible and advanced tool that allows you to:
Register study participants online (including self-registration)
Collect longitudinal survey data within any timeframe
AppStore and Google Play:
Publish your research app through Karolinska Institutet's account in AppStore and Google Play.
We further offer the following services:
Contact us for a free consultation or other services under the tab 'Request services'.
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| eHealth Core Facility contact |
ehealth@ki.se
|
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| BASS administrative contact |
bass@ki.se
|
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| BASS technical support |
bass-support@ki.se
|
