Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Biosafety Level (BSL)-3 laboratory at Biomedicum is a recently established infrastructure at Karolinska Institutet developed to meet research needs on highly pathogenic microorganisms. The facility is located in Biomedicum, Solna. It was brought into operation in 2018 shortly after the move to Biomedicum.
The BSL-3 laboratory is located in Biomedicum Quarter C9 and totals approximately 180 m2 of state-of-the-art laboratory space. This cohesive infrastructure was developed to serve the increasing medical research needs of Karolinska Institutet on risk-group 3 viral, parasitic and bacterial pathogens. It serves a growing body of investigators at Karolinska located in pre-clinical and clinical environments and is open to partnerships in academia, healthcare and the private sector.
If you are a new user, requesting access to the BSL-3, please print and fill documentation below and bring them in person to the core admins:
| Hours | Location |
|
8.00 am to 16.00 pm |
Biomedicum Building, C9 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Antonio Rothfuchs |
Facility Director
|
+46852485252
|
antonio.rothfuchs@ki.se
|
|
| Duncan Tazvinzwa Njenda |
BSL3 Research Engineer and Operations Manager
|
duncan.njenda@ki.se
|
||
| Nuno Ramos Rufino de Sousa |
BSL3 Technician and Operations Manager
|
nuno.ramos.rufino.de.sousa@ki.se
|
||
| Marjo Riita Puumamlainen |
BSL3 Coordinator
|
marjo-riitta.puumalainen@ki.se
|
